Privacy Policy
This Privacy Policy is applicable to Barossa Idyll and applies to all products and services offered by Barossa Idyll. The privacy and security of your personal information is very important to us. This policy governs the way in which we manage your personal information and sets out how we collect, use, disclose and otherwise manage personal information about you. It is our intention that this policy will protect your personal information from being dealt with in anything that is inconsistent with the applicable privacy laws in Australia. We invite you to check our web site regularly for any updates to this privacy policy.
Personal and Non-Personal Information Collection
We may collect and hold personal information about you. This may be information that can identify you such as: your name, address, email, phone number and credit card details and other information in connection with providing you with the products and services of Barossa Idyll.
We collect personal information only if this is voluntarily submitted to us, you can refuse to supply this information to us except that it may prevent us from providing our services to you. This may be collected in a number of ways, including but not limited to; when you place a booking or enquiry via our web site for services of Barossa Idyll, or from any other affiliated organisations in accordance with this privacy policy, or via email or by phone conversations.
We may also collect non- personal information from you whenever you interact with our web site; this may include the browser name, and the technical information of operating system and internet service provider utilised.
Cookies are data; that a web site transfers to an individual’s hard drive, for record-keeping purposes. Cookies are used by most web sites, including those operated by us, and can facilitate ongoing access to and use of a web site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. However, you should note that Cookies may be necessary to provide you with some features of our on-line services.
Your personal information will not be released unless the law permits it or your permission is granted.
The Purposes for Information Collection
Barossa Idyll will collect and use your personal information for one or more of the following reasons:
- To provide a product or service- to process an enquiry or booking and payments in order to provide products and services to you;
- To enhance customer service – to utilise information and feedback provided, in order to enhance the products and services we provide to you;
- To enhance our web site– to utilise information and feedback provided, in order to improve our web site functionality and services;
- To provide an enhanced experience –with information about other services that may be of interest to you that we and other organisations that we have affiliations with may offer;
- To provide you with promotional information about Barossa Idyll and other organisations that we have affiliations with;
- To manage our business operations–this may be the compliance of any legal requirements; and any business analytical requirements in order to enhance our services and customer requirements.
We will only use this information for the purposes described in this policy statement.
Third party web sites
Our web site may contain links to other web sites. We do not control the content of these other web sites and are not responsible for any practices employed by any sites linked to or from our web site. These sites are subject to their own privacy policies; we are not responsible for the privacy practices of other web sites and other web sites are not subject to our privacy policies and procedures.
Use and Disclosure of Information
Barossa Idyll will use and disclose personal information about you for the purposes for which it was collected. We may also disclose personal information about you to:
- Service providers who provide goods and services relevant in operating our business or administering activities on our behalf;
- Other service providers we may contact in order to provide other products and services that you may require or may have requested.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
These service providers may not be required to comply with our privacy policy. We will not sell, trade or lease our personal information to others. We may also disclose this information when we believe that the law requires disclosure.
Security of Information
Barossa Idyll will store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures. We will not however be held liable for events arising from any unauthorised access to your personal information.
Access
You are entitled to access the personal information we hold about you, upon making a written request. We will endeavour to provide you with access to the personal information requested within 30 days. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Your acceptance of the terms of this Privacy Policy
By your use of this web site, you signify your acceptance of this Privacy Policy, your continued use of this web site following posting of any changes will also be deemed acceptance of these changes.
Barossa Idyll reserves the right to modify this Privacy Policy at any time, so please review it frequently.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site. http://www.privacy.gov.au/
Contacting us
If you have any questions or complaints related to our privacy policy or the practices of this web site please contact us at us:
enquiries@barossaidyll.com or by mail at
Barossa Idyll
5 Murray Street
Tanunda S.A. 5352
AUSTRALIA
The policy was last updated on 30 June 2017.
